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When you have credit report questions, where can you turn? Depending on what the question is, you may be able to contact the credit bureau for help. They can help you decipher information on the report, but they may not be able to help you with questions about specific credit items. In those cases, it is best to contact the creditor directly. At the bottom of the credit report you will find information on each creditor, including how to contact them. Start by talking directly to the creditor to see if you can find a resolution to your question.